Shipping
Thank you for shopping at www.asrvshop.us (“we,” “us,” or “our”). This Shipping Policy outlines how we process, fulfill, and deliver your orders. By placing an order on our website, you agree to the terms below.
Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day. During peak seasons, major sales, or promotional events, processing times may be extended.
Shipping Methods & Delivery Times
We offer the following domestic shipping options:
- Standard Shipping: Estimated delivery within 3–7 business days after shipment.
- Expedited Shipping: Estimated delivery within 2–3 business days after shipment.
- Express Shipping: Estimated delivery within 1–2 business days after shipment.
Shipping Rates
Shipping charges are calculated at checkout based on your chosen shipping method, order weight, and delivery address. Occasionally, promotional rates or free shipping offers may apply.
Carrier Information
We primarily use trusted carriers such as UPS, USPS, or FedEx to deliver orders. The carrier for your shipment will be selected based on cost, service availability, and delivery location.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and carrier information. You can track your package directly on the carrier’s website. If you do not receive a tracking notification, please check your spam folder or contact our support team.
Shipping Restrictions
We currently ship to addresses within the United States. We do not ship to P.O. Boxes, APO/FPO addresses, or international locations at this time. If you need shipping outside the United States, please contact our customer support team for assistance.
Delayed or Lost Shipments
While we strive to deliver orders on time, occasional delays may occur due to carrier issues, weather, holidays, or other unforeseen events. We are not responsible for delivery delays caused by the carrier or factors outside our control. If your shipment is significantly delayed, please contact us for help.
Incorrect Address
Please ensure that your shipping address is complete and accurate at the time of order placement. We are not responsible for packages delivered to incorrect addresses due to input errors. If you realize an address mistake after placing an order, contact us immediately. We will try to update the address if possible, but we cannot guarantee changes once an order has been processed or shipped.
International Shipping
International shipping is not offered at this time. Should we launch international fulfillment in the future, updated terms and rates will be provided.
Returns and Exchanges
Shipping costs related to returns and exchanges are handled according to our separate Returns & Exchanges Policy. Please refer to that policy for details on how return shipping, refunds, and exchanges are managed.
Contact Us
If you have any questions about our Shipping Policy, carrier options, tracking, or delivery timelines, please contact us at:
Email: support@asrvshop.us